beemerphill wrote:Follow up on the empty Heet bottles.
I called the Gold Eagle company in Illinois. They are the ones who sell Heet. I explained to the operator what my problem was, she transferred me to a different department, after waiting for a while I talked to an automated voice and left a message. I figured that I would never hear from them again. An hour later one of the managers called and asked for details. After I explained what had happened he asked me to read the numbers off the bottom of one of the bottles. When he looked it up he found that the bottle had left the plant in 2010. I purchased it from Walmart in 2015 and noticed that they were dry a week ago. He offered to send me a replacement four pack. I thanked him. Today I received an email from him telling me that the replacement Heet would be shipped the first week of next month. This is outstanding service for such a small item. I am impressed. The Gold Eagle company gets a big thumbs up from me.
Just figured that I would let you know.
That's awesome customer service did they say if the liquid migrated through the walls of the plastic or through the seal under the cap???
thanks for the follow up ....abig shout out for the Gold Eagle Company